Effective Date: [1/3/2025] Last Updated: [29/6/2025] Company Information Company Name: ALGOTECH SOLUTION PTE.LTD.
Registered Address: 8 EU TONG SEN STREET, #16-81, THE CENTRAL, SINGAPORE 059818
**Company Registration Number:**202502921G Contact Email: support@algo-tech.ai Agreement Overview
This service agreement (hereinafter referred to as the “Agreement”) describes your access and/or use of algo-tech AI (including its successors and assigns, “algo-tech”, “we”, “our”, “or we”). By accessing and/or using the service, or by clicking a button or selecting a box marked “I agree” (or similar), you indicate that you have read, understood, and agree to be bound by these terms. You also acknowledge that you have read and understood our privacy statement, as described in Section 9.1 (Privacy). We reserve the right to modify these terms, and we will provide notice of any significant changes as described below. These terms apply to all visitors and users of the service, as well as all other individuals who access the service (collectively referred to as “users”, and “you” or “your” applies to you). Please read these terms carefully to ensure you understand each one. These terms include the mandatory personal arbitration clause (the “Arbitration Agreement”) in Article 16.2 and the waiver of class action/jury trial clause (the “Waiver of Class Action/Jury Trial”) in Article 16.3.  These clauses require that, unless you opt out as specified in the Arbitration Agreement, any disputes between you and us, including any claims arising or asserted before you agree to these terms, will be resolved through the dispute resolution procedures outlined in Section 16 (Governing Law and Dispute Resolution), which prioritizes negotiation, mediation, and arbitration under Singapore law. This is your contract with algo-tech. Before using the service, you must read and agree to these terms. If you do not agree, you may not use this service. You can only use the service if you can enter into a legally binding contract with us and comply with these terms and all applicable local, state, national, and international laws, rules, and regulations (“applicable laws”). Under the general principles outlined above, minors in any applicable jurisdiction (under 18 years old in most jurisdictions) (“minors”) are strictly prohibited from accessing or using the service and violating these terms, unless such access and/or use is authorized by their parents or legal guardians (“parents”) who: (a) have read and understood these terms; (b) have approved all rights and obligations granted to the minor under this agreement; and (c) agree to be bound by these terms. If you are the parent of a minor user, allowing the minor to access and/or use the service means that you are bound by these terms and responsible for the minor’s activities on the service. For the parent of a minor user, “you” in these terms refers to “the parent representing the minor and the parent of the minor,” and “your” has the corresponding meaning. Any user previously removed from the service cannot use it.  Data Protection and Privacy Data Protection Commitment We are committed to complying with: - Singapore Personal Data Protection Act (PDPA) - European Union General Data Protection Regulation (GDPR) (when applicable) - Other applicable data protection laws

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Privacy Policy Integration

Our Privacy Policy forms an integral part of this Agreement. By using our services, you agree to the data processing practices described in our Privacy Policy.

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Data Processing Roles

Depending on how you use our services: - Individual Users: We are the data controller - Enterprise Users: You are typically the data controller, we are the data processor - API Users: Roles are determined based on specific usage

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Data Processing Agreement

For enterprise customers, we will enter into separate Data Processing Agreements (DPA) as needed, detailing: - Purpose and scope of data processing - Data subject rights - Security measures - Data transfer protections

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Data Localization

We commit to complying with applicable data localization requirements, including: - Singapore data residency regulations - Customer-specific data location requirements - Legal protections for cross-border data transfers  AI Services Special Terms Nature of AI Services Our AI services include but are not limited to: - Machine learning model inference - Natural language processing - Computer vision - Speech recognition and synthesis - Recommendation systems

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Nature of AI Output

You understand and agree that: - AI output is generated based on statistical models - Output may not always be accurate or appropriate - AI systems may have biases or limitations - Output does not constitute professional advice

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Usage Restrictions

You agree not to use our AI services for: - Illegal or harmful purposes - Generating misleading, false or malicious content - Infringing others’ rights or privacy - Activities that violate applicable laws and regulations - Creating deepfakes or other deceptive content

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Responsibility for AI Output

• You bear full responsibility for the use of AI-generated content • We do not guarantee the accuracy, completeness or suitability of AI output • You should verify the accuracy and appropriateness of AI output • You are responsible for ensuring that the use of AI output complies with applicable laws

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Model Training and Improvement

Unless you explicitly opt out: - We may use your usage data to improve our AI models - Such use will comply with our Privacy Policy - You can control data usage through account settings

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AI Transparency

We are committed to AI transparency and will: - Provide information about AI system capabilities and limitations - Explain the logic of automated decision-making - Provide mechanisms for human review and intervention

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[SECTION REORGANIZED] User Accounts and Eligibility

 a). Your user account. Your account on the service (your “user account”) grants you access to certain services and features, which we may establish and maintain from time to time as part of the service. You acknowledge that, even if there are any contrary provisions in this agreement, you do not own your user account or any rights to the data stored on the servers operated by algo-tech or on behalf of algo-tech. We may maintain different types of user accounts for different types of users.  b). Organizational Account. An individual may access and/or use the Services on behalf of a company or other entity (such as the individual’s employer, such entity, hereinafter referred to as the “Organization”). In this case, even if there are any contrary provisions in this agreement: (a) This clause is (i) an agreement between us and the individual and (ii) an agreement between us and the organization; (b) In this clause, in the context of license grants, transfers, restrictions, obligations, confirmations, representations, warranties, or contracts, or in any other situation, “you” refers to (i) such individuals, and (ii) “the organization, representing the organization and its subsidiaries and affiliates, and their respective directors, senior officers, employees, contractors, agents, and other representatives who access and/or use the services (collectively referred to as ‘organization users’)”; “your” has the corresponding meaning; (c) The individual declares and warrants that they have the authority to bind the organization to these terms (without such authorization, the individual may not access or use the services); (d) The individual accepts that these terms will bind the organization; (e) We may disclose information about such individuals and their access and use of the services to the organization; (f) If the individual no longer associates with the organization or ceases using the email address associated with the organization or provided by the organization, the individual’s right to access and use the services may be suspended or terminated (and the management of applicable user accounts may be transferred); (g) The organization will inform all organization users of the provisions of these terms that apply to such organization users and will ensure that each organization user complies with such provisions; And (h) The organization will be fully responsible for all actions and inactions of its users. Any action or inaction by an organization user, if taken by the organization, will constitute a breach of these terms and will be considered a violation by the organization. In general, if an individual uses an email address associated with or provided by the organization to open a user account, or if the organization pays for the individual’s access or use of the service (or compensates the individual for such payments), we may: We reserve the right to determine whether such individuals represent the organization in accessing and using the service. c). Connecting through a third party service. Connecting to the service through a third party service means that you allow us to access and use the information in the service, as permitted by the service, and to store the login credentials and/or access token of the service. You can deactivate your user account at any time. We may change the service, stop providing services or their functionalities to you or the general public, or impose usage restrictions on the service, either with or without prior notice. We may permanently terminate or temporarily suspend your access to your user account and/or the service, without liability, for any reason, including if we determine that you have violated these terms. After termination for any reason or without cause, you will still be bound by these terms. You are fully responsible for your interactions with other users, including information sharing. We reserve the right to monitor disputes between you and other users but have no obligation to do so. We explicitly state that we will not be liable for any responsibilities arising from your interactions with other users or any actions or inactions by other users, including responsibilities related to user content (as defined below). Provided that you comply with these terms and any documents we may provide, we hereby grant you non-exclusive, limited, non-transferable, and revocable rights to access and use the services for personal use or internal business purposes (as applicable), strictly in accordance with the service’s functional requirements. We reserve all rights not explicitly granted in this agreement. Even if there are any contrary provisions in this agreement, certain parts of the service may only be available during the subscription period (defined below), see Section 8.4 (Subscription Plan). Intellectual Property Our Intellectual Property We retain all rights to: - Platform and service software and technology - AI models and algorithms - Trademarks, logos and brand elements - Proprietary technology and trade secrets

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User Content

For content you provide: - You retain ownership and intellectual property rights - You grant us the license to process content to provide services - You represent that you have the necessary rights and licenses - You are responsible for the legality of the content

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AI-Generated Content

For AI-generated content: - Rights attribution is determined by applicable law - You receive a license to use AI-generated content - We do not claim ownership of AI-generated content - You are responsible for ensuring legal compliance in use

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License Grant

We grant you a limited, non-exclusive, non-transferable license to: - Access and use our services - Use AI output in accordance with this Agreement - Integrate our APIs into your applications

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Intellectual Property Infringement

If you believe content infringes your intellectual property rights: - Please notify us through designated channels - Provide necessary supporting documents - We will handle complaints in accordance with applicable law Payment and Billing Fee Structure Our service fees are based on: - Usage (API calls, compute time, etc.) - Subscription plans - Additional features and services - Enterprise custom solutions

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Billing Cycle

• Monthly billing (unless otherwise agreed) • Fees charged at the beginning of billing cycle • Usage fees settled at month-end • Detailed bills provided through account portal

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Payment Terms

• Fees denominated in [Please fill in pricing currency, suggested: USD] (unless otherwise agreed) • Payment via credit card or other approved methods • Overdue payments may result in service suspension • We reserve the right to change fees (30 days advance notice)

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Refund Policy

• Subscription fees are generally non-refundable • Refunds for special circumstances will be considered case by case • Service interruptions due to technical issues may qualify for refunds • Refund requests must be submitted within 30 days  Service Availability Service Level We strive to provide high-availability services, but do not guarantee: - 100% uptime - Uninterrupted service access - Error-free operation - Specific performance levels

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Maintenance and Updates

We may need to: - Perform regular maintenance - Deploy system updates - Fix security vulnerabilities - Improve service performance We will endeavor to provide advance notice of planned maintenance.

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Service Interruptions

In case of service interruptions: - We will work to restore service as quickly as possible - Provide status updates and estimated recovery times - Provide service credits according to SLA (if applicable) Limitation of Liability  Disclaimer Our services are provided on an “as is” and “as available” basis, without any express or implied warranties, including but not limited to: - Warranties of merchantability - Warranties of fitness for a particular purpose - Warranties of non-infringement - Warranties of accuracy or reliability

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Liability Limitation

To the maximum extent permitted by law, our total liability is limited to: - The fees you paid to us in the 12 months prior to the damage, or - [Please fill in liability limit amount, suggested: SGD 1,000], whichever is higher.

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Exclusion of Damages

We are not liable for the following damages: - Indirect, incidental or consequential damages - Loss of profits or business interruption - Data loss or corruption - Reputational damage

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Singapore Law Reservations

This limitation of liability clause is subject to: - Singapore Consumer Protection Act - Unfair Contract Terms Act - Other mandatory legal provisions We do not exclude liability for intentional misconduct or gross negligence. Indemnification You agree to indemnify and hold us harmless from any claims, losses or damages arising from: - Your use of the services - Your breach of this Agreement - Your infringement of others’ rights - Content you provide This indemnification obligation continues after termination of this Agreement.  Termination  Your Right to Terminate You may terminate this Agreement at any time by: - Deleting your account - Ceasing to use our services - Providing written notice to us

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Our Right to Terminate

We may terminate this Agreement in the following circumstances: - You breach the Agreement terms - Extended non-use of services - Legal requirements - Business reasons (30 days advance notice)

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Consequences of Termination

After termination of the Agreement: - Your service access rights will be revoked - Your data will be processed according to our data retention policy - Outstanding fees remain payable - Certain terms will continue to be effective

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Data Export

Before termination, you may: - Export your data - Download necessary files - Back up important information We will provide data export functionality for a reasonable period. Governing Law and Dispute Resolution Governing Law This Agreement is governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles.

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Dispute Resolution Procedure

For any disputes arising from this Agreement, the parties agree to resolve them in the following order:

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Step 1: Negotiation

The parties shall first resolve disputes through amicable negotiation. Either party may initiate the negotiation procedure through written notice.

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Step 2: Mediation

If negotiation fails to resolve the dispute within 30 days, the parties agree to submit the dispute to the Singapore Mediation Centre (SMC) for mediation.

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Step 3: Arbitration

If mediation fails, the dispute shall be submitted to the Singapore International Arbitration Centre (SIAC) for final arbitration, subject to the following rules: - SIAC Arbitration Rules apply - Arbitral tribunal consists of one arbitrator (three for disputes exceeding SGD 1 million) - Place of arbitration is Singapore - Language of arbitration is English

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Step 4: Court Jurisdiction

For the following matters, Singapore courts have exclusive jurisdiction: - Applications for urgent relief - Intellectual property disputes - Data protection related disputes - Support and enforcement of arbitration proceedings

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Consumer Rights Reservation

This dispute resolution clause does not affect the inalienable rights granted to consumers under Singapore consumer protection law.

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Class Action Waiver

To the extent permitted by law, the parties waive the right to participate in class actions, class arbitrations or representative proceedings. General Terms Entire Agreement This Agreement, together with referenced documents, constitutes the entire agreement between the parties and supersedes all prior agreements and understandings.

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Severability

If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions shall continue to be effective.

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No Waiver

Our failure to exercise any right does not constitute a waiver of that right.

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Assignment

You may not assign your rights or obligations under this Agreement. We may assign this Agreement upon notice to you.

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Notices

All notices should be sent to: - You: Email address in your account - Us: [Please fill in legal affairs email]

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Language

This Agreement is written in English. If there are translated versions, the English version shall prevail.

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Survival Clauses

The following clauses continue to be effective after termination of the Agreement: - Intellectual Property - Limitation of Liability - Indemnification - Dispute Resolution - General Terms  Contact Information If you have any questions about these Terms of Service or need legal support, please contact us: support@algo-tech.ai
These Terms of Service were last updated on [29/6/2025]. We recommend that you review these terms regularly to understand any updates.