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**Effective Date:**1/3/2025
Last Updated: 29/6/2025 Company Information Company Name: ALGOTECH SOLUTION PTE.LTD.
Registered Address: 8 EU TONG SEN STREET, #16-81, THE CENTRAL, SINGAPORE 059818
**Company Registration Number:**202502921G Contact Email: support@algo-tech.ai
Website: https://algo-tech.ai/en Overview
Algo-tech AI (“we”, “our” or “Company”) is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, disclose and protect your personal data, as well as your rights regarding data protection. We comply with the Singapore Personal Data Protection Act (PDPA), the European Union General Data Protection Regulation (GDPR) and other applicable data protection laws.  Personal Data We Collect  Data Collected Directly We may collect the following personal data directly from you: - Account Information: Name, email address, username, password - Contact Information: Phone number, mailing address - Payment Information: Credit card information, billing address (through third-party payment processors) - Identity Verification Information: Government-issued identification documents (if required) - Communication Records: Content of your communications with us

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Data Collected Automatically

When you use our services, we may automatically collect: - Technical Information: IP address, browser type, device information, operating system - Usage Data: Access times, page views, clickstream data - API Usage Data: Request frequency, response times, error logs - Performance Metrics: Service usage statistics, feature usage

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Data from Third-Party Sources

We may obtain data from the following third-party sources: - Social Media Platforms: If you choose to log in through social media - Business Partners: With your consent - Publicly Available Sources: For verification and supplementation Legal Basis for Data Processing We process your personal data based on the following legal bases: For certain processing activities, we will seek your explicit consent. You may withdraw consent at any time, and withdrawal will not affect the lawfulness of processing based on consent before withdrawal.

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Contract Performance

To fulfill our service contract with you or to take pre-contractual steps at your request, we need to process your personal data, including: - Providing AI services - Processing payments - Customer support

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Legitimate Interests

In certain circumstances, we process your data based on legitimate interests, including: - Improving our service quality and user experience - Preventing fraud and ensuring security - Conducting business analysis and research - Marketing and promotion (within legal limits) We have conducted legitimate interest assessments to ensure our interests do not override your fundamental rights and freedoms. We may need to process your personal data to comply with legal obligations, such as tax reporting, anti-money laundering requirements, etc. How We Use Your Personal Data We use your personal data for the following purposes:

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Service Provision

• Create and manage your account • Provide AI inference and related services • Process your requests and transactions • Provide customer support

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Service Improvement

• Analyze usage patterns to improve services • Develop new features and services • Conduct quality assurance and testing

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Security and Compliance

• Prevent fraud and abuse • Ensure platform security • Comply with legal obligations • Enforce our terms of service

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Communications

• Send service-related notifications • Respond to your inquiries • Provide technical support • Send marketing information (with your consent)  AI Systems and Automated Decision-Making Use of AI Systems We use artificial intelligence (AI) systems to: - Improve our service quality and performance - Provide personalized recommendations and optimization - Detect and prevent abuse and fraud - Automate customer support processes

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Automated Decision-Making

In certain circumstances, we may use automated decision-making, including AI-based decisions, for: - Risk assessment and fraud detection - Service personalization - Content recommendations You have the right to: - Understand the logic and significance of automated decision-making - Request human intervention and review - Express your views and challenge decision results

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AI Bias Prevention

We are committed to ensuring our AI systems are fair and unbiased. We take the following measures: - Regularly review the fairness and accuracy of AI algorithms - Use diverse and representative training data - Implement bias detection and mitigation techniques - Conduct ongoing algorithmic audits

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Data Used for AI Training

We may use your data to train and improve our AI models. This use is based on: - Your explicit consent, or - Our legitimate interests (after balancing test) You can opt out of using your data for AI training through account settings.

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Data Privacy & Security

Zero Data Retention Policy ALGO AI has adopted a default policy of “zero data retention” in terms of data privacy and security, including: Do not store prompts and generated data:
For all open models, ALGO does not log or store prompts or generated data unless the user explicitly opts in. Log metadata only:
ALGO logs only the metadata necessary (such as the number of tokens in the request) to provide the service. User-selectable logging data:
Users can explicitly choose to log prompts and generated data to use certain advanced features (e.g., Optimizer). Data processing for proprietary models:
For ALGO’s proprietary models, prompt words and generated data may be recorded for batch analysis to improve the model.
In this case, the data record is explicitly stated in the model description. In addition, when prompt caching is enabled, some prompt data and associated KV caches may be stored in volatile memory for several minutes, but this data will not be logged to any persistent storage. Data Sharing and Disclosure We may share your personal data in the following circumstances:

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Service Providers

We share data with trusted third-party service providers, including: - Cloud service providers (data storage and processing) - Payment processors - Customer support tool providers - Analytics service providers All service providers are bound by strict contractual obligations and may only process data according to our instructions. We may disclose your data in the following circumstances: - Compliance with legal obligations - Response to court orders or government requests - Protection of our rights and property - Prevention of fraud or security threats

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Business Transfers

If we are involved in a merger, acquisition or asset sale, your personal data may be transferred as part of the transaction. We will notify you before such transfer. With your explicit consent, we may share your data with other third parties.  Data Transfer and Storage Data Storage Location Your personal data is primarily stored in: - Secure data centers in Singapore - Cloud service providers that comply with international security standards (such as AWS, Google Cloud)

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Cross-Border Data Transfer

In certain circumstances, we may need to transfer your personal data to countries outside Singapore. We ensure: - The receiving country has an adequate level of data protection, or - Appropriate safeguards are implemented, such as EU Standard Contractual Clauses - Your explicit consent is obtained (if applicable)

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Data Retention Period

We retain your personal data based on the following principles: - Retain data only for the necessary period - Comply with legally required retention periods - Consider the purpose of data processing and your rights Specific retention periods: - Account Data: 2 years after account closure - Transaction Records: 7 years (tax and audit requirements) - Marketing Data: Immediately deleted after consent withdrawal - Technical Logs: 90 days - Customer Support Records: 3 years  Your Data Rights Under the Singapore Personal Data Protection Act (PDPA), the European Union General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights:

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Right of Access

You have the right to request a copy of the personal data we hold about you. We will respond within 30 days of receiving your request.

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Right of Rectification

If you believe the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct such data. Where we process your personal data based on your consent, you have the right to withdraw consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before withdrawal.

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Right to Erasure (Right to be Forgotten)

In certain circumstances, you have the right to request that we delete your personal data, including: - Personal data is no longer necessary for the collection purpose - You withdraw consent and there is no other lawful basis for processing - Personal data has been unlawfully processed - Deletion is required to comply with legal obligations

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Right to Restrict Processing

In certain circumstances, you have the right to request that we restrict the processing of your personal data, including: - You contest the accuracy of the data - Processing is unlawful but you oppose deletion - We no longer need the data but you need it for legal claims

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Right to Data Portability

You have the right to receive the personal data you provided to us in a structured, commonly used and machine-readable format, and have the right to transmit that data to another controller.

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Right to Object

You have the right to object to the processing of your personal data based on grounds relating to your particular situation, particularly processing based on legitimate interests.

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Right to Complain

If you believe we have violated data protection laws, you have the right to complain to the relevant regulatory authority: - Singapore: Personal Data Protection Commission (PDPC) - https://www.pdpc.gov.sg/ - EU: Data protection authority in your member state

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How to Exercise Your Rights

To exercise your rights, please contact us through: \ We will respond to your request within 30 days. In some cases, we may need to verify your identity. Children’s Privacy Protection Our services are not directed to children under 13 years of age. We do not knowingly collect personal data from children under 13.

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Minors Aged 13-18

For minors aged 13-18: - Parental or guardian consent is required - We provide additional privacy protection measures - Parents may request access, correction or deletion of their children’s data - We limit sending marketing information to minors

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Handling Discovery of Children’s Data

If we discover that we have inadvertently collected data from children under 13, we will: - Immediately stop collecting such data - Delete collected children’s data - Notify parents or guardians (if possible) If you are a parent or guardian and discover that your child has provided personal data to us, please contact us. Data Security We implement comprehensive technical and organizational measures to protect your personal data:

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Technical Measures

• Encryption: End-to-end encryption of data in transit and at rest • Access Control: Role-based access control and multi-factor authentication • Network Security: Firewalls, intrusion detection and protection systems • Security Audits: Regular security assessments and penetration testing • Data Backup: Secure data backup and recovery procedures

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Organizational Measures

• Employee Training: Regular data protection and security training • Access Rights Management: Principle of least privilege and regular rights review • Security Policies: Comprehensive information security policies and procedures • Incident Response: Data breach and security incident response plan • Vendor Management: Security assessment of third-party vendors

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Data Breach Notification

If a data breach occurs that may affect your rights and freedoms, we will: - Notify relevant regulatory authorities within 72 hours of discovery - Promptly notify affected individuals (if high risk) - Take measures to mitigate damage and prevent further breaches - Conduct comprehensive post-incident analysis and improvement  Cookies and Tracking Technologies We use cookies and similar technologies to improve your experience: • Necessary Cookies: Essential for website operation • Functional Cookies: Remember your preferences and settings • Analytics Cookies: Help us understand website usage • Marketing Cookies: Used for personalized advertising (requires consent)

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Your Choices

You can control cookies through browser settings, but this may affect website functionality. Our cookie banner allows you to manage cookie preferences.  Marketing Communications Marketing Consent We only send marketing communications with your explicit consent. You may withdraw consent at any time.

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Unsubscribe

You can unsubscribe from marketing communications by: - Clicking the unsubscribe link in emails - Contacting our customer support - Updating preferences in account settings

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Marketing Content

Our marketing communications may include: - Product updates and new features - Industry insights and best practices - Special offers and promotions - Event invitations Privacy Policy Updates We may periodically update this privacy policy to reflect: - Changes in legal requirements - Changes in our business practices - Adoption of new technologies

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Notification Mechanism

For significant changes, we will: - Post notices on our website - Notify you via email - Seek new consent in certain circumstances

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Effective Date

Updated policies will take effect 30 days after publication, unless law requires a shorter period. [ADDED SECTION] ## Contact Us If you have any questions, comments or complaints about this privacy policy or our data processing practices, please contact us: support@algo-tech.ai
We are committed to responding to your inquiries promptly, usually within 5 business days.
This privacy policy was last updated on [29/6/2025]. We recommend that you review this policy regularly to understand any updates.