Service Availability and Restrictions
Geographic Availability: Our services are currently available in the following regions: Singapore and Southeast Asia, United States and Canada, European Union member states, Australia and New Zealand Certain features may be restricted in specific regions due to local laws and regulations. Age Requirements: - Minimum age for use: 18 years - Users aged 13-18 require parental or guardian consent - Users under 13 are not permitted to use our servicesWhat we offer
The Algo platform empowers developers to create generative AI systems with the best quality, cost and speed. All publicly available services are pay-as-you-go with developer friendly pricing. See the below list for offerings and docs links. Scroll further for more detailed descriptions and blog links. Core Services • Inference: Run generative AI models on algo-hosted infrastructure with our optimized Algo inference engine. Multiple inference options ensure there’s always a fit for your use case. • Modalities and Models: Use 100s models (or bring your own) across modalities of: – Text - Natural language processing and generation – Image - Computer vision and image generationData Processing Notice
Data We Collect When you use our services, we may collect the following data to provide and improve our services: API Usage Data: - Request and response metadata - Usage frequency and patterns - Performance metrics Technical Data: - Error logs and diagnostic information - System performance metrics - Security monitoring dataData Use Purposes
We use collected data for: - Providing and maintaining services - Improving AI models and service quality - Providing technical support - Security monitoring and fraud prevention - Complying with legal obligationsYour Data Rights and Choices
• Right of Access: You may request access to data we hold about you • Right of Rectification: You may request correction of inaccurate data • Right of Erasure: In certain circumstances, you may request deletion of your data • Opt-out: You can control data collection and use through account settings For detailed information, please refer to our Privacy Policy.AI Service Usage Guidelines
AI System Capabilities and Limitations Our AI systems are capable of: - Processing and generating natural language text - Understanding and generating image content - Providing multilingual support - Performing complex reasoning tasks Important Limitations: - AI output is based on statistical models and may not always be accurate - Systems may contain biases from training data - Should not be used for critical decisions without human verification - Output does not constitute professional adviceResponsible AI Use
Recommended Practices: - Verify the accuracy and appropriateness of AI output - Implement human oversight in critical applications - Regularly review AI system performance and fairness - Follow industry best practices and ethical guidelines Prohibited Uses: - Generating misleading or false information - Creating harmful or offensive content - Infringing others’ rights or privacy - Using for illegal or unethical purposesTerms of Use and Restrictions
License Scope We grant you a limited, non-exclusive license to use our APIs and services for: - Developing and deploying your applications - Integrating AI functionality into your products - Conducting research and development activitiesUsage Restrictions
You may not use our services to: - Exceed API rate limits and usage quotas - Violate laws and regulations - Infringe others’ intellectual property rights - Reverse engineer our technology and algorithms - Create competitive AI servicesAPI Usage Best Practices
• Implement appropriate error handling and retry logic • Follow usage guidelines in API documentation • Monitor your usage and costs • Implement secure API key managementIntellectual Property and Ownership
Our Intellectual Property - We retain all rights to the platform, AI models and related technology - You receive a limited license to use, not ownership transfer - Unauthorized copying, modification or distribution of our technology is prohibited
Your Content
• You retain ownership of input data and content • You grant us necessary licenses to process your content to provide services • You are responsible for ensuring your content does not infringe others’ rightsAI-Generated Content
• Rights to AI-generated content are determined by applicable law • You receive a license to use AI-generated content • You are responsible for ensuring legal compliance in use of AI-generated content • We do not claim ownership of AI-generated contentInference
algo has 3 options for running generative AI models with unparalleled speed and costs. • Serverless: The easiest way to get started. Use the most popular models on pre-configured GPUs. Pay per token and avoid cold boots. • On-demand: The most flexible option for scaling. Use private GPUs to support your specific needs and only pay when you’re using it. GPUs running Algo software offer both ~250% improved throughput and 50% improved latency compared to vLLM. Excels for: – Production volume - Per-token costs decrease with more volume and there are no set rate limits – Custom needs and reliability - On-demand GPUs are private to you. This enables complete control to tailor deployments for speed/throughput/reliability or to run more specialized models • Enterprise Reserved GPUs: Use private GPUs with hardware and software set-up personally tailored by the Algo team for your use case. Enjoy SLAs, dedicated support, bring-your-own-cloud (BYOC) deployment options, and enterprise-only optimizations.Security and Compliance
Data Security Measures We implement comprehensive security measures to protect your data: - Encryption of data in transit and at rest - Access control and authentication - Regular security audits and monitoring - Incident response and recovery proceduresCompliance Commitment
We comply with the following laws and regulations: - Singapore Personal Data Protection Act (PDPA) - European Union General Data Protection Regulation (GDPR) - Industry-specific security standards - International data transfer regulationsYour Security Responsibilities
• Protect your API keys and access credentials • Implement appropriate access controls • Regularly review and monitor usage activities • Report any security incidents promptlySupport and Resources
Technical Support -\
Documentation: https://docs.algo-tech.ai/api-reference\ Community Forum: huggingface.co/ALGOTECH Technical Support: support@algo-tech.ai Status Page: https://status.algo-tech.aiDevelopment Resources
• SDKs and Libraries: Official SDKs for multiple programming languages • Sample Code: Code examples for real-world use cases • Tutorials and Guides: Step-by-step implementation guides • Best Practices: Performance optimization and security recommendationsEnterprise Support
For enterprise customers, we provide: - Dedicated customer success managers - Priority technical support - Custom integration support - Training and consulting services[ADDED SECTION] Pricing and Billing
Transparent Pricing Our pricing is based on actual usage, including: - API Calls: Charged by number of requests - Compute Time: Charged by processing time - Data Transfer: Charged by transfer volume - Storage: Charged by storage capacity and time
Billing Cycle
• Monthly billing and settlement • Real-time usage monitoring • Detailed usage reports and analytics • Flexible payment optionsCost Optimization Recommendations
• Use caching to reduce duplicate requests • Choose service tiers appropriate for your needs • Monitor and optimize usage patterns • Utilize batch processing for efficiencyGetting Started
Quick Start Steps Create Account: Register for a free account on our platform Get API Key: Generate your API key in the control panel Choose Model: Select appropriate AI models from our model library Integrate API: Use our SDKs or call REST APIs directly Test and Deploy: Test in development environment, then deploy to productionSample Code
Next Steps
• Explore our API Documentation • Check out Sample Projects • Join our Developer Community • Contact our Support TeamLegal and Compliance Information
Disclaimer This service is provided “as is” and we do not guarantee: - Uninterrupted service availability - Accuracy or suitability of AI output - Achievement of specific performance levels - Error-free operationLimitation of Liability
To the maximum extent permitted by law, our liability is limited to the service fees you have paid to us. We are not liable for indirect losses, loss of profits or business interruption.Dispute Resolution
Any disputes will be resolved under Singapore law, first through negotiation, then mediation, and finally arbitration.Contact Information
For legal questions or compliance inquiries, please contact:support@algo-tech.ai
This document was last updated on [29/06/2025]. We recommend that you review regularly for any updates and changes. Copyright © [2025] . All rights reserved.